A simple guide to buying a fridge freezer
October 24, 2011
It’s the little things in life that are important like waking up to a sunrise or sitting down and eating a delicious meal. Because of this it’s often when these ‘little’ things start to go wrong that we get annoyed.
One ‘little thing’ that happened to me this week was an argument about the purchase of a fridge freezer. It went like this:
We were going to buy a new fridge freezer online but we thought we’d visit the local electrical store first to make sure it was ok. We’ll omit the name of the said electrical store and instead refer to it as the Tikka Masala store.
Tikka Masala shop lady:
“Yes, we have that fridge freezer in stock. It will be £22 delivery.”
Us
“But it’s free delivery when you order it online.”
Tikka Masala shop lady:
“I didn’t realise that, do you still want to buy it?”
Us
“If you give us £22 off we’ll take it”
Tikka Masala shop lady:
“I’ll have to ask the manager…Yes, we can give you a £22 discount, but, we will have to charge you the full amount and when the fridge freezer is delivered we’ll credit your payment card with £22.”
Us
“Why.”
Tikka Masala shop lady:
“I’ll have to ask the manager.”
Five minutes passes.
Tikka Masala shop lady:
“It’s company policy.”
Us
“Do you have a computer I can use?”
Tikka Masala shop lady:
“I’ll have to ask the manager.”
Five minutes passes.
Tikka Masala manager:
“I believe you’d like to use a computer to order one of our products online.”
Us
“Yes.”
Tikka Masala manager:
“I’m sorry that’s not company policy.”
We decided to go home and order the fridge freezer online. We also got an additional 10% off using a voucher code it took us about a minute to find.
Are you reading this Currys? Smarten up your act or become a shop where customers just browse your products before buying them online.
What Else:| for quality and service try Refrigeration Manchester |
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