Festival Ticket Trauma
August 23, 2008
Thousands of wanna be festival goers have been left gutted and out of pocket after large scale online ticket fraud.
Last weekend saw large numbers of V Festival goers unable to attend after their tickets had not shown up. The company SOS Master Tickets sold between 400 and 800 tickets for V. After the tickets didn’t arrive in the post consumers were told that they could pick them up from a spokesman at the gate however, no such person was there. They were then told that they would receive a full refund but this then failed to materialise.
The problem is also expected to affect between 1,500 to 2,000 people at the Leeds and Reading Festival too.
The website has since been shut down and the company is no longer contactable. SOS is registered to an Islington residential address and has retained thousands of names, addresses and credit card details.
Currently Islington Council Trading Standards are investigating SOS Master Tickets and are trying to get to the bottom of their activity. SOS was not a member of The Association of Secondary Ticket Agency and clearly has not adhered to their code of ethics. The ASTA alerted the authorities a couple of months ago regarding SOS as the prices that they were offering were no way viable.
I have heard that a number of official ticketing companies have recorded the ticket id numbers on tickets that are being sold on Ebay and plan to prevent them from being excepted on the gate. The problem there is that the touts will get their money, but it will be the consumer who will be burned yet again.
There needs to be some resolve for this situation looking into the future as it just isn’t fair on the festival goers!
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