Thomas Cook Incompetance
January 27, 2009
I have just returned from an amazing holiday in Mexico though, that is despite the blatent attemps of Thomas Cook ruining my experience.
The plane felt and looked like it would fall out of the sky at any moment. We upgraded our flights to premium, yet my headset and TV screen didn’t work properly for the 10 hour flight. On top of the premium upgrade, we also paid an extra sur-charge to ensure we were sat together. On the flight back we were seated seperately and were basically told tough!!!
I will never fly with Thomas Cook again and will actively promote how terrible they are. I for one am looking forward to getting my point accross in the store on Saturday when I make my feelings known!
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